Cancel your plan and refunds
Cancel from Billing at any time; it ends at the close of the period.
Open Billing from your profile menu and choose Cancel plan. Your plan stays active until the end of the billing period, then you move to the Free plan. Payments are generally non-refundable, but credits for failed generations are always returned; for anything else, email support@qevio.ai within 14 days.
Cancel your plan
- 1Click your profile picture and open Billing.
- 2Choose Cancel plan and confirm.
- 3Keep creating until the end of the period you paid for. After that you move to Free.
Receipts and refunds
Payment method & receipts on the Billing page is where you update your card and download receipts.
Payments are generally non-refundable, but credits for generations that technically failed are always returned. For anything else, email support@qevio.ai within 14 days. See the Refund Policy for the details.
You'll see the price before anything is made.
Questions
You keep using your plan and its credits until the end of the period you paid for. Credit packs never expire.
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Still stuck? Email support@qevio.ai.